Don't see an exact match? That's alright. Resonators come from all backgrounds and can add more to the team than an immediate job description might capture. If you feel that you can bring something special to our team and help us on our mission to empower next generation hardware builders to push the world toward a better, cleaner, faster, and more sustainable future, we want to hear from you!

First Resonance is looking for a Customer Engineer with expertise with manufacturing processes and systems to help build, nurture, and grow our relationships with enterprise customers and users. The ideal candidate is someone who is data-driven, entrepreneurial, and is thrilled by the opportunity to engage with cutting-edge hardware companies and engineers. This role focuses on customer success and growth.

Responsibilities

• Work directly with our customers and users to ensure they are successful with First Resonance’s products and support their manufacturing processes and goals
• Flex across post-sale, onboarding, and customer success operations, which includes performing customer demos, developing technical requirements and roadmaps, supporting customers through evaluation, and offering new and creative solutions to customer challenges
• Create technical evaluation plans and requirements documents to support customer evaluations and enterprise system discussions
• Work with the Product team to identify new product opportunities, features, bugs, and inform our development roadmap and priority
• Generate new business opportunities in First Resonance’s target industry verticals

Base Skills

• Comfortable with technical sales, sales engineering, and/or value engineering
• Strong communication and presentation skills
• Ability to juggle competing priorities and manage your own workflow and workload
• Ability to thrive and navigate through ambiguity and iterations
• Ability to communicate complex ideas effectively - in writing and verbally
• Comfortable working with cross-functional teams

Preferred Skills

• 4+ years of experience in manufacturing
• 2+ years of experience with technical sales, SaaS, or enterprise sales
• Experience with complex manufacturing processes, and workflows

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First Resonance is looking for a Python Software Engineer to help disrupt the manufacturing industry. The ideal candidate is someone that is a hustler, go-getter, and is thrilled by the opportunity to build technology and products at an early-stage startup.

The Engineer will work directly with the CEO and other members of the product team to define product roadmaps/timelines and build the product stack. The ideal candidate will also be able to work with customers directly, in certain cases.

The ideal candidate is a self-starter, scrappy, detail-oriented, friendly, and has the ability to learn quickly. A strong interest in Industrial IoT, Industry 4.0, and tinkering with hardware and software is preferred.

Responsibilities

• Develop well-tested, GraphQL mutations and queries to expose the underlying data model to users.
• Design Postgres tables and corresponding SQLAlchemy models from defined specs.
• Architect and write independent modules to execute code off the request cycle.
• Optimize ORM model code for reusability and efficiency

Base skills

• Strong Google and StackOverflow skills
• Strong proficiency in Python
• Thorough understanding of Object Relational Mapping libraries, preferably SQLAlchemy
• Proficiency with relational databases, preferably Postgres
• Experience developing user friendly APIs
• Experience with GraphQL
• Experience with version control via Git/GitHub
• Knowledge of modern authorization mechanisms, such as JSON Web Token (JWT)
• Experience with unit testing and integration test frameworks (pytest)
• Ability to understand business requirements and translate them into technical execution

Preferred skills

• Experience with python data science libraries (pandas, numpy, sklearn)
• Has built production-grade software systems used by others
• Experience with Agile development methodologies and tools
• Experience building enterprise applications
• Experience building manufacturing tools or working in a manufacturing environment
• Experience writing ETL processes

First Resonance was founded by engineers from SpaceX, NASA, Zoox, Toyota, and more. We saw a shift to a faster, more dynamic world and found existing manufacturing systems insufficient in handling the rate of innovation needed to deliver world-changing products. Today, our customers benefit from a far better UX from engineering to the factory floor, fast and democratic access to data, powerful APIs to automate hardware processes, and more. All of this allows people who are building electric airplanes, new types of rockets, satellites, autonomous vehicles, and more to ship quickly and reliably.

Account Executive

Our team creates and operates the software that advances factory operations of companies building electric airplanes, 3D-printed rockets, autonomous vehicles, and more. We have no shortage of interesting customers and challenges that require innovative solutions.

We are looking for an Account Executive to accelerate the customer acquisition process and introduce manufactures to the vast benefits of using ion to build and ship hardware faster. You will have the opportunity to partner with internal and external stakeholders and help cutting-edge manufacturers build the future of transportation, energy, space travel, and more. You will work through the entire sales cycle from prospecting through close. You will work closely with the Sales Lead and COO and have the opportunity to progress into a lead role. As a fast-growth startup, you will be expected to work across multiple departments including Customer Success, Product, and Marketing.

Responsibilities

• Contribute to quarterly and annual revenue targets and support pipeline execution across inbound and outbound channels
• Source and manage new sales opportunities by leading our customer acquisition process end to end with support from our technical manufacturing solution  engineers
• Perform qualification calls, collect customer requirements for the product team, perform demonstrations across multiple levels of the organization to guide customers through the buying process, and help close new business
• Build and support improved processes for prospecting, qualification, account management, and pipeline management with a product-led lens
• Contribute on key product-led growth and sales KPIs to ensure the team is tracking towards quarterly and annual goals (CAC / LTV, sales velocity, internal metrics, etc.)
• Partner with the Sales Lead, Sales, Customer Success, Marketing, and Product teams to efficiently drive revenue
  

Qualifications

• 2+ years of experience in sales
• 1+ years of experience at a SaaS company
• Ability to juggle competing priorities and manage your own workflow and workload
• Ability to thrive and navigate through ambiguity and iterations
• Ability to communicate complex ideas effectively - written and verbally

First Resonance was founded by engineers who worked at companies like SpaceX, NASA, Zoox, Toyota, and more. We saw a shift to a faster, more dynamic world and found existing manufacturing systems insufficient in handling the rate of innovation needed to deliver world-changing products. Today, our customers benefit from a far better UX from engineering to the factory floor, fast and democratic access to data, powerful APIs to automate hardware processes, and more. All of this allows people who are building electric airplanes, new types of rockets, satellites, autonomous vehicles, and more to ship quickly and reliably.

Head of Software Engineering

Our team creates and operates the software that advances factory operations of companies building electric airplanes, 3D-printed rockets, autonomous vehicles, and more. We have no shortage of interesting challenges that require innovative solutions.

We are looking for a Head of Software Engineering to lead a team of software engineers and provide technical leadership, coaching, and mentoring. This is a hands-on technical and management role, in which you will be architecting, prototyping, and leading a growing team of engineers while also growing that team of engineers by interviewing, hiring, and training. You will be on the leadership team and accountable to developing team KPIs and aligning engineering’s execution with bottom-line business objectives.

Responsibilities:

• Directly manage 8+ highly talented software engineers and leads
• Grow the engineering team by sourcing, interviewing, and hiring excellent engineers
• Serve on the leadership team and align engineering execution with business objectives
• Lead SOC2 Type 2, ISO 27001, ITAR, and FedRAMP compliance and certification efforts
• Guide great API development and Developer Experience efforts to empower external developers to build ion into their companies
• Work with product and business teams to develop the product roadmap
• Own successful delivery against product roadmap timelines and maintain business and customer expectations
• Develop highly reliable and available software systems
• Develop prototypes to prove out key design concepts and quantify technical constraints
• Provide strong technical leadership with a focus on continuous improvement
• Maintain high standards of excellence and develop a high-performance engineering team
• Own strict SLAs and high-uptime for mission-critical software

Qualifications:

• 5+ years hands-on engineering and development experience
• 3+ years of software engineering management experience overseeing a team of software engineers
• Experience building and/or managing across the application stack
• Experience communicating engineering needs to product/business
• Experience delivering accurate roadmap execution
• Great communication

Preferred Skills & Qualifications:

• Hands-on experience developing enterprise software products
• Experience with big data systems/pipelines, modern infrastructure such as Kubernetes, and full stack application development
• 3+ years engineering management experience
• 5+ years of experience in development and delivering robust and scalable software applications
• Ability to manage and track multiple priorities
• Experience hiring engineers and conducting performance reviews
• Ability to influence cross-functional teams without formal authority or structure
• Great creative and innovative problem-solving skills
• Ability to work effectively in a dynamic environment that includes working with changing needs and requirements
• Excellent written and verbal communication skills

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Description

First Resonance is looking for a Frontend Software Engineer to help disrupt the manufacturing industry. The ideal candidate is someone that is a hustler, go-getter, and is thrilled by the opportunity to build technology and products at an early-stage startup.

The Frontend Software Engineer will work directly with the CEO and other members of the product team to define product roadmaps/timelines and build the product stack. The ideal candidate will also be able to work with customers directly, in certain cases.

The ideal candidate is a self-starter, scrappy, detail-oriented, friendly, and has the ability to learn quickly. A strong interest in Industrial IoT, Industry 4.0, and tinkering with hardware and software is preferred.

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Responsibilities

• Develop well-tested, user-facing features using React
• Build reusable components and front-end libraries for future use
• Translate designs and wireframes into high quality code
• Optimize components for maximum performance across devices and browsers

Base skills

• Strong Google and StackOverflow skills
• Strong proficiency in JavaScript
• Thorough understanding of React and its core principles
• Experience with popular React state management workflows (e.g Redux, Apollo Cache)
• Experience with GraphQL
• Experience with TypeScript
• Experience with version control via Git/GitHub
• Knowledge of modern authorization mechanisms, such as JSON Web Token (JWT)
• Experience with unit testing and integration test frameworks (Jest & Cypress)
• Familiarity with modern front-end build pipelines and tools (Babel, Webpack, NPM, etc.)
• Ability to understand business requirements and translate them into technical execution

Preferred skills

• Experience using Apollo Client
• Has built production-grade software systems used by others
• Experience working with product design and UI/UX experts
• Experience with Agile development methodologies and tools
• Experience building enterprise applications
• Experience building manufacturing tools or working in a manufacturing environment

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First Resonance Overview

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We remove these barriers by providing the industry-specific software applications to accelerate hardware development.