‍Description

First Resonance is looking for a Sales/Revenue Operations Lead to help drive our sales process, accelerate our customer acquisition process, and work with manufacturing solution engineers on customer engagements. You will drive requirements for tooling/automation development and design operational processes for our sales channels. You will also be responsible for ensuring data accuracy, managing sales reporting/KPIs, and building the foundation of product-led sales in the manufacturing industry.

Responsibilities

Sales

• Source and manage new opportunities and work with manufacturing solution engineers to close new business based on internal product and sales qualification criteria
• Drive customer engagements as a player-coach with manufacturing solutions engineers and support their development through sales and revenue orientation

Process & Tooling

• Build and support improved processes for prospecting, qualification, account management, and pipeline management with a product-led lens
• Help build and manage the team’s go-to-market and sales data flow and tools to increase customer acquisition velocity and boost customer success productivity
• Identify process inefficiencies, implement solutions and track progress against end revenue goal
• Partner with company leadership, Sales, Customer Success, Marketing, and Product teams to efficiently drive revenue growth

Reporting

• Report on key product-led growth and sales KPIs to ensure the team is measuring the proper KPIs to accelerate First Resonance’s growth (CAC / LTV, sales velocity, internal metrics, etc.)
• Enable better sales forecasting, pipeline, and operating cadence to facilitate resource allocation and sales priorities

Base skills

• 2+ years of experience as an account executive, account manager, or sales
• 2+ years of experience in a product company
• Ability to juggle competing priorities and manage your own workflow and workload
• Ability to thrive and navigate through ambiguity and iterations
• Ability to communicate complex ideas effectively - written and verbally
• Comfortable working with data sets to drive decision-making across product, marketing, and solution engineering teams
  

First Resonance Overview

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We remove these barriers by providing industry-specific software applications to accelerate hardware development.

Description

First Resonance is looking for a full-time marketer to join First Resonance as its first marketing hire. The ideal candidate is someone that is a hustler, go-getter, and is thrilled by the opportunity to amplify First Resonance’s voice and mission. The marketer will work directly with the CEO and other members of the product team to further amplify First Resonance’s product and manufacturing philosophy.  This is an opportunity to share the stories of what is going on under the hood of some of the most cutting-edge hardware startups and how they are using ion to power a new way of building. The ideal candidate is a self-starter, scrappy, detail-oriented, friendly, and has an ability to learn quickly.

Responsibilities

• Work with product and leadership teams to broadcast latest product developments on the ion platform
• Execute and support content operations including newsletters, social media, blog posts and other content mediums
• Own the process start to finish for crafting strategy, development, testing frameworks, execution, and analysis of performance marketing plans, including organic and paid campaigns
• Use Google Analytics and other analytic tools (e.g. Segment) to collect, measure, and analyze data to inform future marketing campaigns and other functional teams
• Create, track, and report content effectiveness metrics
• Highlight customers’ and users’ success stories and effectively communicate outcomes to the manufacturing industry
  

Base Skills

• Strong written and verbal communication
• Basic social media management skills
• Basic graphic design
• Experience with marketing analytic stacks (e.g Segment, Google Analytics, etc.)
• Experience with Figma, Mailjet, Mailchimp, Webflow, etc.
• Ability to distill complex industry and product concepts and translate them into content
• Ability to juggle multiple projects
  

Preferred Skills

• Experience with enterprise marketing
• Experience with SaaS

First Resonance Overview

First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includes electric airplanes, autonomous vehicles, robotics, and more. We are a group of software, hardware, and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation. We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely, collaborate with their teams more easily, and use the power of data to predict problems and provide insights that result in better hardware quality and delivery.

Description

First Resonance is looking for a Head of People Operations with experience in working with high-growth startups and a passion for developing excellent organizations powered by people. We are a team of hardware and software experts with customers that are building century-defining technologies, including new types of rockets, electric airplanes, robotics, autonomous vehicles, and more. We are a small team taking on a huge problem, so we are looking for a partner to develop a world-class organization powered by world-class people.

Responsibilities

• Work directly with the CEO and COO (founders) to execute on the following, develop strategies, and additional initiatives to grow First Resonance
• Develop employee handbook to upkeep alignment within organization
• Source and manage pipeline of world-class candidates across hardware, software, and business development
• Plan and execute on company, team, all-hands, and offsite events
• Work with leadership team to develop strategic employer, employer brand, and HR initiatives
• Create and administer swag distribution for employees and customers
• Maintain budget and manage employee benefits (PEO, medical, 401k, etc.) to attract top talent
• Administer personnel information security audits and practices to maintain IT security compliance requirements
• Manage employee onboarding/offboarding experiences
• Design and lead First Resonance's recruiting cycle
• Set up new processes with the founders to streamline First Resonance's back office operations spanning across finance, legal, HR, and IT
• Foster internal learning, e.g. Lunch and Learns, Hackathons, etc.
• Develop and execute professional development initiatives to show potential growth trajectories within First Resonance

Preferred Experience

• Experience working with high-growth startups
• Can contribute as an individual contributor while being a great team player
• Experience with multiple PEO, employee management platforms

First Resonance Overview

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We remove these barriers by providing the industry-specific software applications to accelerate hardware development.

First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includes electric airplanes, autonomous vehicles, robotics, and more. We are a group of software, hardware, and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation. We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely, collaborate with their teams more easily, and use the power of data to predict problems and provide insights that result in better hardware quality and delivery.

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Description

First Resonance is looking for a Customer Engineer with expertise with aerospace manufacturing processes and systems to help build, nurture, and grow our relationships with enterprise customers and users. The ideal candidate is someone who is data-driven, entrepreneurial, and is thrilled by the opportunity to engage with cutting-edge hardware companies and engineers. This role spans across customer acquisition and customer growth.

Responsibilities

• Work directly with our customers and users to ensure they are successful with First Resonance’s products and support their manufacturing processes and goals
• Flex across pre-sales, post-sale, onboarding, and customer success operations, which includes performing customer demos, developing technical requirements and roadmaps, supporting customers through evaluation, and offering new and creative solutions to customer challenges
• Work with sales to qualify leads and tie First Resonance’s products and value proposition to the customer’s goals and challenges
• Create technical evaluation plans and requirements documents to support customer evaluations and enterprise system discussions
• Generate new business opportunities in First Resonance’s target industry verticals
• Support existing customers and work with the product team to ensure roadmaps are aligned with customer needs and pain points
  

Base Skills

• Strong understanding of aerospace manufacturing workflows and systems
  
• Comfortable with technical sales, sales engineering, and/or value engineering
• Strong communication and presentation skills
• Ability to juggle competing priorities and manage your own workflow and workload
• Ability to thrive and navigate through ambiguity and iterations
• Ability to communicate complex ideas effectively - in writing and verbally
• Comfortable working with cross-functional teams

Preferred Skills

• 4+ years of experience in manufacturing
• Experience with complex manufacturing processes, and workflows
  

First Resonance Overview

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We remove these barriers by providing the industry-specific software applications to accelerate hardware development.

Description

First Resonance is looking for a Frontend Software Engineer to help disrupt the manufacturing industry. The ideal candidate is someone that is a hustler, go-getter, and is thrilled by the opportunity to build technology and products at an early-stage startup.

The Frontend Software Engineer will work directly with the CEO and other members of the product team to define product roadmaps/timelines and build the product stack. The ideal candidate will also be able to work with customers directly, in certain cases.

The ideal candidate is a self-starter, scrappy, detail-oriented, friendly, and has the ability to learn quickly. A strong interest in Industrial IoT, Industry 4.0, and tinkering with hardware and software is preferred.

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Responsibilities

• Develop well-tested, user-facing features using React
• Build reusable components and front-end libraries for future use
• Translate designs and wireframes into high quality code
• Optimize components for maximum performance across devices and browsers

Base skills

• Strong Google and StackOverflow skills
• Strong proficiency in JavaScript
• Thorough understanding of React and its core principles
• Experience with popular React state management workflows (e.g Redux, Apollo Cache)
• Experience with GraphQL
• Experience with TypeScript
• Experience with version control via Git/GitHub
• Knowledge of modern authorization mechanisms, such as JSON Web Token (JWT)
• Experience with unit testing and integration test frameworks (Jest & Cypress)
• Familiarity with modern front-end build pipelines and tools (Babel, Webpack, NPM, etc.)
• Ability to understand business requirements and translate them into technical execution

Preferred skills

• Experience using Apollo Client
• Has built production-grade software systems used by others
• Experience working with product design and UI/UX experts
• Experience with Agile development methodologies and tools
• Experience building enterprise applications
• Experience building manufacturing tools or working in a manufacturing environment

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First Resonance Overview

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We remove these barriers by providing the industry-specific software applications to accelerate hardware development.