First Resonance is looking for an Account Manager to build, manage, and grow relationships with our enterprise customers and users. The ideal candidate is someone who is scrappy, entrepreneurial, and is thrilled by the opportunity to engage with cutting-edge hardware companies and leaders. You will work closely with senior leaders and engage in both commercial and technical conversations at multiple levels of the organization - internally and externally.

The Account Manager is a part of our Revenue Operations team, which focuses on nurturing and expanding our software client base from initial point of contact. As an Account Manager, you will take qualified leads through discovery calls, work with our Customer Engineering department to craft technical evaluation plans, and work with leadership to build and maintain the relationship throughout the engagement.

Qualifications

The ideal candidate is a self-starter, scrappy, detail-oriented, friendly, and has the ability to learn extremely quickly. A strong interest or background in sales  is preferred. A strong interest in Industrial IoT and Industry 4.0 is a plus.

Base skills:

> Strong communication and presentation skills

> Exceptional analytics and quantitative problem-solving skills

> Ability to work collaboratively in a team environment

> Ability to develop and execute on evaluation plans for SMB and enterprise customers

> Ability to communicate complex ideas effectively - verbally and in writing

> Ability to work directly with engineers and product teams

Preferred skills:

> 2+ years of experience managing client relationships (e.g. sales, consulting, etc.)

> Ability to juggle competing priorities and manage your own workflow and workload

> Analytical ability to manage complex reporting, pricing, and cost considerations

> Ability to thrive and navigate through ambiguity

> Analytical ability to drive high-impact commercial outcomes for both First Resonance and our customers

Responsibilities / Initiatives‍

The Account Manager will be responsible for building and maintaining long-term relationships with contacts at upper mid-market and enterprise companies and deeply understand their strategy and goals. Your primary responsibility will be taking and sometimes generating qualified leads through discovery calls, working with the Customer Engineer and customer to create technical evaluation plans for ion, and ensure our customers are successful. This includes evaluating and assessing strategic and economic impact of potential opportunities with our customers.

First Resonance Overview‍

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We remove these barriers by providing the industry-specific software tools to accelerate hardware development.

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First Resonance is looking for a part-time intern to join our sales team. The ideal candidate is someone that is a hustler, go-getter, and wants to learn the grind of scaling an early-stage startup. The role is based in our office in downtown Los Angeles.

Our business development team focuses on expanding our software client base, and the team handles sales strategy and execution. The internship is a paid, part-time role (~10 hours a week). The founders will also act as a reference for future roles the candidate is interested in - future jobs with First Resonance or with other employers.

Qualifications

The ideal candidate is a self-starter, scrappy, detail-oriented, friendly, and has an ability to learn quickly. A strong interest in Industrial IoT andIndustry 4.0 is preferred, along with some experience in sales and marketing.

Base skills:

> Strong written and verbal communication

> Strong soft skills

> Avid learner and extremely curious

> Innovative and always looking for better ways to fix outdated processes

> Strong analytical skills

Responsibilities / Initiatives

Intern will be responsible primarily for sales initiatives: lead generation, developing sales strategies and collateral, and helping with other day-to-day activities and projects such as prospecting and outreach.

First Resonance Overview

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We remove these barriers by providing the industry-specific software tools to accelerate hardware development.

First Resonance is looking for a part-time intern to join our marketing team. The ideal candidate is someone that is a hustler, go-getter, and wants to learn the grind of scaling an early-stage startup. The role is based in our office in downtown Los Angeles.

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Our marketing team focuses on amplifying First Resonance’s presence and voice in the industry. This includes performing market research, helping with design, and overall digital marketing strategy and execution. The internship is a paid, part-time role (~10 hours a week). The founders will also act as a reference for future roles the candidate is interested in - future jobs with First Resonance or with other employers.

Qualifications

The ideal candidate is a self-starter, scrappy, detail-oriented, friendly, and has an ability to learn quickly. A strong interest in Industrial IoT andIndustry 4.0 is preferred, along with some experience with social media, copywriting, and design.

Base skills:

> Strong written and verbal communication

> Strong soft skills

> Avid learner and extremely curious

> Social media management

> Basic design

Responsibilities / Initiatives

Tasks may include creating marketing collateral, crafting social media content, conducting research, assisting with lead generation, copywriting and/or design support, and helping with other day-to-day activities and projects. We’re an early-stage startup, so every initiative matters and your work will make an impact!

First Resonance Overview

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We removes these barriers by providing the industry-specific software tools to accelerate hardware development.

First Resonance is looking for a Frontend Software Engineer to help disrupt the manufacturing industry. The ideal candidate is someone that is a hustler, go-getter, and is thrilled by the opportunity to build technology and products at an early-stage startup.

The Frontend Software Engineer will work directly with the CEO and other members of the product team to define product roadmaps/timelines and build the product stack. The ideal candidate will also be able to work with customers directly, in certain cases.

Qualifications

The ideal candidate is a self-starter, scrappy, detail-oriented, friendly, and has the ability to learn quickly. A strong interest in Industrial IoT, Industry 4.0, and tinkering with hardware and software is preferred.

Base skills:

> Superpower Google and Stackoverflow skills

> At least one interpreted language (Python, Javascript, Ruby)

> HTML, CSS, Javascript

> Experience with backend web APIs

> Experience with frontend web frameworks (React, Angular)

> Experience with frontend web testing (Jest, Selenium)

> Git (VCS)

Preferred skills:

> Worked on software projects with multiple contributors (e.g. using git branching model)

> Experience with Agile development methodologies and tools (e.g. Jira)

> Has built production-grade software systems used by others

> Experience with unit testing and integration test frameworks (e.g. Jest)

> Experience working with product design and UI/UX experts

Responsibilities / Initiatives

The Frontend Software Engineer will build excellent applications that are easy and pleasant to use by engineers working in complex manufacturing environments. The frontend engineer will work the other engineers to design and develop the frontend interfaces for the web and mobile and may be working with customers directly to ensure an excellent product experience.

First Resonance Overview

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We remove these barriers by providing the industry-specific software applications to accelerate hardware development.

First Resonance is looking for a Full-Stack Software Engineer to help disrupt the manufacturing industry. The ideal candidate is someone that is a hustler, go-getter, and is thrilled by the opportunity to build technology and products at an early-stage startup.

Our engineering team works on building many services that make up the ion manufacturing platform. These include the core user application/interface, an edge-deployed SDK that connects to real-world test equipment, hosted data science tools, and a high-throughput time-series database.

The Full-Stack Software Engineer will work directly with the CEO and other members of the product team to define product roadmaps/timelines and build the product stack. The ideal candidate will also be able to work with customers directly, in certain cases.

Qualifications

The ideal candidate is a self-starter, scrappy, detail-oriented, friendly, and has the ability to learn quickly. A strong interest in Industrial IoT, Industry 4.0, and tinkering with hardware and software is preferred.

Base skills:

> Superpower Google and Stackoverflow skills

> At least one object-oriented language (Java, C++, C#)

> At least one interpreted language (Python, Javascript, Ruby)

> Experience with backend web applications (Python Flask)

> Experience with frontend web frameworks (React)

> Experience building an API-driven application/platform (GraphQL, REST)

> Git (VCS)

> Experience with Cloud platforms, like Amazon Web Services (AWS)

Preferred skills:

> Worked on software projects with multiple contributors (e.g. using git branching model)

> Experience with Agile development methodologies and tools (e.g. Jira)

> Has built production-grade software systems used by others

> Experience with unit testing and integration test frameworks (e.g. pytest, Jest)

> Familiarity or experience with non-software engineer disciplines (mechanical, electrical)

Responsibilities / Initiatives

The Full-Stack Software Engineer will work on solving software problems for the development of the Testhub product. He/she will be moving across the stack to deliver solutions for the customer. The engineer will learn how to balance scrappiness with high-quality product development and be able to effectively make development tradeoffs in the best interest of the customer.

First Resonance Overview

First Resonance accelerates speed and reliability in hardware development for companies manufacturing the next generation of hardware. Our team has experienced the pains that come with developing complex hardware systems at companies like SpaceX, and we’ve learned that it’s not the lack of innovation that is stalling companies. Rather, these companies simply do not have the tools they need to move fast and deliver reliable hardware. They’re often left to fend for themselves and have to build software tooling in-house. We remove these barriers by providing the industry-specific software applications to accelerate hardware development.